FAQ

FAQ

What does ONE OF ONE mean?

A ONE OF ONE tumbler has a design that is printed only once. After it sells, it is never made again.

How do I pay?

Cash on delivery or InstaPay. Online card payments are coming soon.

How long does delivery take?

2–4 working days in Cairo & Giza and 3–6 working days for other governorates. See Shipping & Delivery.

Can I personalize my tumbler?

Yes — look for designs marked “Personalizable”, or see how personalization works.

Can I send a tumbler as a gift?

Yes. Enter the recipient’s address at checkout and write your note in the order notes. See Gifting.

Can I return or exchange?

Please see our Returns & Exchanges policy.

How do I care for my tumbler?

Hand-wash only. Do not put it in the dishwasher, microwave or freezer, and avoid abrasive sponges to protect the print.